Finding your assets

Hard to believe that it is just about 2 years since we starting implementing WorkCenter.  I know, I can hear the groans already.  I completely get the fact that change tends to be hard.  Line forms behind me for that one.  We actually had a franchise try to get a job through audit that had ...

Thank you for choosing SERVPRO®

Good morning.  Thank you for choosing SERVPRO, how can we help you?  This is often the first interaction the customer will have with your franchise.  Their perception of the franchise and its employees will be formed almost immediately with this short interaction.  Obviously, you want to put your best foot (or voice) forward.  The following link will ...

Work Orders can be emailed!

What happens when a new job is received in the office after the crews have already left?  Do you make a phone call and hope the crew chief has a clean piece of paper available to write all the information down?  Or do you take advantage of the functionality within WCO to email the work ...

We should all keep this in mind

The ultimate goal is to have every job done through WorkCenter Office (WCO) and Drybook.  There are any number of reasons for this.  First, if used correctly, it can be a tool that holds any and all information regarding a specific job.  Second, it will serve as a resource to plan for the future. Third, ...