Well, I didn’t keep my New Years 2016 resolution. Is anyone surprised? I am not. However, I do know there is exciting stuff coming down the pike in 2017 from Servpro Industries. And, contrary to popular belief, these changes are being made to help the franchise. As I say in my classes, the changes are always made with the main goal being to shorten the time from FNOL to payment receipt. That being said, I will hopefully be more active here on the blog next year. But until then, I wish all of the franchises the best this holiday season. I will be taking my Servpro hat off and putting on my to spend time with my family. I hope you all enjoy this time with yours.