WorkCenter

Judging by the emails, phone calls, and questions I have been getting, franchises are using WorkCenter. Although I do keep the emails to answer, a lot of questions have been answered and those I can’t answer  get collected for a phone call to Corporate.  Sometimes the questions can be answered procedurally. Other times, an enhancement ...

Marketing Referrals

Marketing Referrals
I have been asked, how does a new job get tied to the correct SMR?  The answer is by the referral source on the Contact Information tab of the FNOL.  In the upper right hand corner, there is the Referral Name box.  Enter the contact name(not Business) in the Referral Name box and this will tie ...

WCO Helpful hints

WCO Helpful hints
The beauty of hosting a blog is that I can post when it is necessary and even bring in “guest bloggers” when they can say it better than I!  Such is the case today.  Andrea Necci, a Franchise Business Consultant from Servpro of The Fingerlakes, has put together the following regarding cancelling jobs in WorkCenter. ...

Equipment

Unlike DryBook Desktop, which only allowed us to enter air movers, dehumidifiers, and moisture meters, ANY asset that the franchise owns can be added to WorkCenter Office.  This includes any vehicles, specialty drying equipment, office furniture-anything that you would like to track.  Unfortunately, that doesn’t mean that any other type of equipment can be used ...

Phase 1 and 2 WorkCenter Implementation Complete-Check!!

With the exception of one (or two) franchises, our trainership has been trained and fully converted onto WorkCenter!!  Let the weather events begin!!  Now, that’s not to say it has all been smooth sailing.  For the most part it has been, but as in life, bumps in the road appear once in a while.  Most ...

See you tomorrow!!

Tomorrow and Saturday are shaping up to be full of interesting information for all franchises!  We have great vendors, terrific speakers and new applications on the verge of being launched!  Plus, it is always great to be around your peers and maybe gain new insight and breathe new energy into your franchise. Okay, so maybe ...

To all the doubters……..

I heard something very interesting, if not exciting, this afternoon!  Sometime in the next month, there will be a WorkCenter Training database made available to any franchise that is interested!!!!  This database will be available to those franchises wishing to dip their toes into the new web based Office and Marketing Center software.  You will ...